Faq

  • General Questions

    MASK
    Is the Cover / Mask on the LP Classic which covers the mounting system (screw and nuts) a usable area of the pole?

    The cover itself is there to cover the tension system of the pole and by default, it is a not usable area of the pole. It is only meant to be a protective shield to prevent a performer to get in contact with the mechanical elements used for extending the pole and securing it against the unscrewing. 
    The mask is used to cover and protect the thread and fixing elements of the bottom of the pole. It is not meant to be used for gripping and making turns on it since it can get loosen. However, you can hold it or touch it with other parts of the body. Pressing on the cover might cause damage to the cover’s thread and make it hard to screw/unscrew at installation.

    WEIGHT
    What is the maximum weight which the pole can withstand?

    The maximum weight of the dancer performing on the pole cannot be calculated or advised. It is important to understand that the real limitation is the lateral force which is produced by the performer. For example, a very thin and light dancer can spin very fast and produce a quite large centrifugal force that can be equal or larger than a force produced by a heavy performer doing slow and gentle moves. Generated lateral force can also be applied to the different height of the pole which is of a different height mounted between different flooring and different ceilings. There are too many variables to be taken into consideration to calculate the correct braking force.
    Lupit Pole poles have no fall records until now. Only the best materials are used and mechanical design has been done by mechanical engineers using the latest designing tools and knowledge.

    ALLERGIES ON NICKEL
    I happen to be allergic to nickel and titanium and I have to change one pole in my studio. Are stainless poles completely nickel-free? 

    Chrome coating normally has Nickel as a base and then chrome as a finish layer which is very thin. People get allergies on nickel in this case. On the other hand, stainless still also contains nickel but it is combined with steel and other elements into new metal. So that means there are fewer particles of nickel exposed to your skin. I cannot ensure you that you will not get an allergic reaction on stainless steel even though we haven’t got any reports on allergies on our poles by now.

    LUPIT POLE PRO
    The rubber part on the lower bearing system has been damaged. (LP PRO)

    This part can only be broken during installation or removal. If the pole is not lifted enough while moving it with LP Cart or the Cart is lowered/removed halfway the pole is trapped in a diagonal position. That means the spring is still producing a lot of force and this flexible rubber part might get damaged.

    POLE GRIP
    Is grip better on the stainless-steel poles?

    It depends on the form of a person, to person. Also, it depends on the type of skin that a pole athlete has. And of the climate.
    Stainless Steel is another very high-quality material for a dance pole. Freestanding dance poles made from stainless steel are extremely durable and have a polished finish. It’s more common to find these in studios rather than at home, as studio poles take a lot more abuse than home poles do.
    Stainless steel will hold up well in humid weather conditions.  If you find excess sweating a problem, then stainless steel is for you!
    In the end, it is hard to say, if stainless steel has a better grip. It’s all down to personal taste, your dance style, your budget and what type of climate you live in.

    Which material has the best grip?

    It’s difficult to say which one is better than the other because it’s all down to personal taste, your dance style, your budget and what type of climate you live in.
    For example, Chrome poles are good if you live in Northern Europe because of the temperate climate here. It’s the most common pole you’ll find in gyms, studios, and clubs. Those who learn on brass, for example, find it difficult to revert to a chrome pole, but vice versa is not a problem! However, brass poles do also have an amazing grip. Most pole athletes find it the most grippy.
    Silicone and powder-coated poles are more suited to extreme flip and tricks, or Chinese pole tricks as opposed to the regular pole dancing tricks. They’re definitely fun and a novelty, especially as silicone poles work with clothes.
    However, unless this is your dance style, or you have some spare cash lying around, then a metal-coated pole is definitely more suitable for everyday use!

    CRASH MATS
    What is the difference between the premium and the standard crash mat lines?

    The main differences between the two lines of crash mats are that the standard line has no handles for carrying the mat around and they have less decorative stitches. Also, the standard line is sewn with different techniques, that allow faster production. And of course, the colors.
    Both, premium and standard mats, are made from top-quality German fabric and have the same foam inside. And both have anti-slippery material at the bottom.
    The size differences between mats depend more or less on the level of knowledge of the dancer, the 12cm mats are for more advance dancers because the spinning/dancing is on higher positions and the 8 cm mats are mainly for beginners.


  • CLEANING

    LUPIT POLE CLASSIC
    How do I clean my LP Classic pole?

    Depends on coating:
    Stainless steel and Chrome poles can be cleaned with a cotton cloth and Nitro diluent 900 or pure alcohol or water and then wiped with dry cotton or microfiber cloth.
    Powder-coated parts should be cleaned only with pure alcohol or water and then wiped with dry cotton or microfiber cloth.
    Make sure you do not use glass cleaners especially if they contain the Ammonium Hydroxide Cleaning Agent
    Cleaning of the rubber surface on discs is also very important. Use pure alcohol for regular cleaning and nitro diluent 900 for refreshing the surface to be stickier.


  • LUPIT pole Classic

    How do I clean my LP Classic pole?
    Depends on coating:
    Stainless steel and Chrome poles can be cleaned with a cotton cloth and Nitro diluent 900 or pure alcohol or water and then wiped with dry cotton or microfiber cloth.

    Powder-coated parts should be cleaned only with pure alcohol or water and then wiped with dry cotton or microfiber cloth.
    Make sure you do not use glass cleaners especially if they contain the Ammonium Hydroxide Cleaning Agent.

    Cleaning of the rubber surface on discs is also very important. Use pure alcohol for regular cleaning and nitro diluent 900 for refreshing the surface to be stickier.

    Do I need to lubricate my LP Classic pole?
    Yes, it is recommended to lubricate the lower bearing system and upper bearing every 3 months at daily use.
    Machine oil or grease for bearings in a spray is the best way to lubricate. Follow the video instructions here.

    The rubber surfaces on the lower and upper disc are not gripping to the floor/ceiling anymore because I put up and down mu Classic pole all the time. What can I do?
    Clean the rubber surface on discs every time before installation. Use pure Alcohol for regular cleaning and Nitro diluent 900 for refreshing the surface to be even stickier.

    Can I use LP Classic in the studio for teaching other people?
    We do not recommend LP Classic to be used in the studio on competitions.
    This pole is made of many segments and its structure needs more attention and care.
    For professional use, we designed LP PRO and LP Studio Champion poles which are custom made for different ceiling heights. 

    What is the maximum ceiling height for the LP Classic pole?
    LP Classic basic kit can be used up to 2800 mm, but with a 400 mm extension, it can go up to 3200 mm.
    LP Classic G2  basic kit can be used up to 2800 but with a 500 mm extension, it can go up to 3300 mm.

    What is the max weight that LP Classic can withstand?
    The maximum weight of the dancer performing on the pole cannot be calculated or advised. It is important to understand that the real limitation is the lateral force, which is produced by the performer.
    For example, a very thin and light dancer can spin very fast and produce a quite large centrifugal force that can be equal or larger than a force produced by a heavy performer doing slow and gentle moves. Generated lateral force can also be applied to the different height of the pole, which is of a different height mounted between different flooring and different ceilings.
    There are too many variables to be taken into consideration to calculate the correct braking force.
    Lupit Pole Classic poles have no brake records until now.
    Only the best materials are used and mechanical engineers using the latest designing tools and knowledge have done mechanical design.

    The spin on my LP Classic is not as I expected. What can be done?
    Usually, the pole is only over-tighten. Make sure you follow the instructions and tighten the pole with your hand and then keep the pole A in the position while securing the pole’s lower nut with the key tool against the upper nut. So, first, you need to install the pole and tighten the part A just enough to secure the pole and then tighten the lower nut against the upper nut very strong. First, you must hold the upper tube of part A with your hand and tighten the “lower nut” using the tool and than in the final stage use the second tool to hold the upper nut.
    The pole should be stable and safe now. Watch the installation video from 1:28 to - 2:00.
    If the pole is not vertical it is possible that the force on a bearing system is not equally distributed and that can create extra drag. To put the pole in a vertical position use water leveler.
    The bearings are dirty or dry. You must lubricate the lower bearing system and upper bearing every 3 months at daily use. Machine oil or grease for bearings in the spray is the best way to lubricate. Follow the video instructions here.

    Is the mask usable pole surface?
    The mask is used to cover and protect the thread and fixing elements of the bottom of the pole. It is not meant to be used for gripping and making turns on it since it can get loosen. However, you can hold it or touch it with other parts of the body. Pressing on the cover might cause damage to the cover’s thread and make it hard to screw/unscrew at installation.

    The mask has an uneven gap with respect to the lower part. Is something wrong with my pole?
    It is normal. If it is a little uneven it is normal because of the design of the system used to block the thread of the pole. As long as the pole spins right it is Ok.

    The pole parts are turning in the joints on my LP Classic when I practice in static mode. What can be done?
    The pole needs to be slightly tightened. The extra pressure on the joints will create sufficient friction to block the joints. If the problem still remains to contact our support on info@lupitpole.com

    Can I use Lupit Pole Classic on plaster or other fake ceilings?
    We do not recommend the installation on plaster or other fake ceilings. The best is to install the pole on concrete or hard wooden ceilings. It is important that the ceiling or flooring is not fragile, too soft or too flexible because the pressure between the ceiling and floor must remain sufficient in order to ensure safety.

    If there is no other option than to install the pole on the plaster ceiling we can recommend two ways to do it:

    the first is to reinforce the ceiling from the inside. The plaster (false) ceiling must be opened and reinforced by an expert. Some support elements must be used to reinforce the surface area where the pole is about to be installed. Usually, it is done by using wooden beams and plywood. 

    the second option is only to be used if the false ceiling is already well supported but the plaster would not withstand the pressure of the upper pole. So the 25 mm ( 1 inch ) thick and the size of 1m x 1m plywood should be mounted to the ceiling making sure it is screwed through the plaster directly to the construction elements.

    In both cases, the ceiling after it is reinforced must withstand a vertical up-force equal to about 120 kg.


    Can the LP Classic be installed on a sloped ceiling?
    Yes but you need to use the LP Classic Slope Ceiling Mount which must be fixed to the ceiling.

    The pole cannot be put on static. What could be wrong?
    The spin/static screw was not aligned with the mark on the disc at blocking the spin. The axel got damaged. Contact LP.
    The screw is damaged and needs to be replaced.
    The Hex-key (Allen key) is damaged and needs to be replaced.
    The pole remains on static mode because I can’t release the spin/static screw.
    The spin/static screw is damaged. It must be removed and replaced.
    The hex key is damaged. Use a new 4mm hex key.
    The spin/static screw cannot be removed even though I use the new hex key.
    Remove the screw using special tool “screw extractor” like this: https://www.amazon.com/Damaged-Screw-Remover-Extractor-EasyOut/dp/B07HGSPQDV
    Change the extracted screw with a new one.




  • GENERATION 2 vs GENERATION 1

    What is the difference between the LP Classic and LP Classic G2?
    LP Classic G2 (Generation 2) is upgraded LP classic
    Improved SPIN, as a consequence of improved joint system and upgraded bearing systems
    INCREASED STABILITY: fewer extensions for the same height & increased max. height from 3200 mm to 3300 mm.
    EASIER INSTALLATION & SAFER THREAD LOCK: changed technology for thread block, without impractical and large key tools, and hard tightening of the locking nuts.
    SMOOTHER DESIGN: the cover fits the lower part - no more gap, the cover does not get unscrewed during the exercise

    Can I upgrade my old LP Classic to G2?
    The new lower bearing system with new technology for thread locking. Complete part A must be replaced. It will increase spin and safety and make an easier installation.
    What is the pressure of the LP Classic to the ceiling?
    The pole creates an 80 – 120 kg load.
    The upper disc has a 200 mm in diameter.
    The lower disc has a 120 mm in diameter.

    My ceiling height is below the minimum height described in your Height Calculator. Can I install my LP Classic G2 on a ceiling height is 2250 mm?
    Yes, you can:
    The standard setup included in the package is for ceiling heights between 2300 mm and 2800 mm.
    To go higher than 2800 mm you need to purchase a 500 mm extension.
    To go lower than 2300 mm you need to purchase extensions according to this table: In your case, you need to purchase two 500 mm extensions.

    LUPIT pole G2, Height calculator


    The mask on my LP Classic G2 is very hard to turn/raise-drop.
    The new LP Classic G2 has been designed to maximize safety and pleasure when dancing. One of the changes is that we made the gap between the pole and the mask as thin as possible. Due to this fact, the installation of the pole must be perfect. If the pole is secured/tightened a little more on one side (the 2 small hex screws on the safety nut) the pole might slightly bend and the mask would be difficult to rise. 

    Please try to relax the pole as much as possible and try to screw the mask up to the end. If that is working that means the thread on the mask is OK.

    So If this works, lower the mask again and tighten the pole normally but secure those two small hex screws slowly and simultaneously. That will assure the thread is squeezed equally from both sides and assure the narrowness of the pole through the thread. Now the mask should be enabled to be raised till the end. A drop of machine oil on the inside thread of the mask will help a lot.
  • LUPIT POLE STUDIO LINE

    I would like to open the pole dance studio. Which poles should I choose?
    For maximum performance and durability, you need to choose LP Studio poles.
    If you would like to convert your studio into a Yoga or aerial or fitness in just minutes, we recommend you our LP PRO poles, which are fast installation removable poles.
    If you will not remove the poles and you need to have hi-performance studio poles, which are competition poles, we recommend you our LP Studio Champion poles. 

    What is the difference between LP PRO and LP Studio Champion?
    LP PRO poles are removable pressure poles, which can be installed and removed in seconds by using LP Cart. Those poles have integrated AVFAS (Automatic Vertical Force Adjustment System), which equalizes the pressure force during the use, and that way increases stability, safety, and spin.
    LP Studio Champion poles are permanent poles that must be permanently fixed to the floor and ceiling. Those poles are the highest performance poles in our line.

    Which diameter of the pole should I choose?
    We offer 42 mm and 45 mm poles.
    45 mm is a standard competition diameter which also suites most of the hands.
    Studios often order a mix of poles so dancers with small hands and juniors have better grip.

    How do I clean my studio poles?
    Depends on coating:
    Stainless steel and Chrome poles can be cleaned with a cotton cloth and Nitro diluent 900 or pure alcohol or water and then wiped with dry cotton or microfiber cloth.
    Powder-coated parts should be cleaned only with pure alcohol or water and then wiped with dry cotton or microfiber cloth.
    Make sure you do not use glass cleaners especially if they contain the Ammonium Hydroxide Cleaning Agent
    Cleaning of the rubber surface on discs is also very important. Use pure alcohol for regular cleaning and nitro diluent 900 for refreshing the surface to be stickier.

    Do my studio poles need to be maintained?
    Yes. Studio poles are often used so we recommend lubrication every 3 months. Follow the instructions.

    My LP Pro poles are slowly drifting from the center while using them.
    Mark the correct position of the lower disc and monitor the drifting
    Clean the lower disc rubber surface with nitro diluent 900 to refresh the stickiness to the floor
    If necessary increase the tension to the floor by adding 1-2 extension rings to the bottom part.

    I would like to install the maximum number of poles in my studio. What is the distance between the poles and to the wall or another object?
    We recommend the safety distance between the poles between 2,3 and 2,7 m.
    The safety distance between the pole and the wall we recommend would be min 1,5 m
    Send us the floor plan on info@lupitpole.com and we can help you with the layout.

    Do I need to fix the upper mount to the ceiling?
    Yes. All the upper mounts of LP Studio poles need to be permanently fixed to the ceiling for safety and performance reasons.

    What is the diameter of the upper mount of the LP Pro?
    The diameter of the upper mount is 160 mm.

    Can I replace my Standard lower bearing system with QL PRO (Quick Lock Pro) on my LP studio poles?
    Yes, QL Pro is fully compatible and exchangeable with all versions of lower bearing systems used with LP PRO and LP Studio Champion poles.
    The replacement takes only a minute.

    How much time do I need for the initial installation of the LP Pro pole?
    It depends on your technical skills and room situation.
    An average person should install an LP Pro pole in 10 – 20 minutes.
    Every next installation/removal only takes 15 – 20 seconds using LP Cart.

    How much time do I need for the initial installation of the LP Studio Champion pole?
    It depends on your technical skills and room situation.
    An average person should install an LP Pro pole in 15 – 30 minutes.
    The upper disc is fixed with 4 screws and a lower disc with 4 screws.

    Can I fix the upper mount of my studio pole to the false ceiling or plaster ceiling?
    If this is LP PRO it means that this is pressure pole. Each pole produces 80-120 kg of the load to the ceiling so it has to be strong and stable.
    For the LP Studio Champion pole, the upper ceiling mount will need to withstand quite demanding lateral forces so the ceiling will need to hold the screws on the place. It needs to be strong and durable.

    I would like to fix the upper mount of my LP Pro to the beam. Can you recommend a solution?
    Our R&D team can recommend the solution but they will need to have the following information about the beams:
    Beam/Ceiling height
    Distances between the beams
    Shape and dimension of the beams
    The material of the beams (steel, wood, concrete, Aluminium…)

    The LP PRO bottom part is sliding aside a little when performing more demanding spin elements. Do you have any recommendations for how to prevent it from sliding?  
    LP PRO is also a pressure pole and it was designed for studios to have a possibility to install and take away poles in just a few seconds. This system works on most of the floor-ceiling combinations.
    The pole must be in a straight vertical position. The water level should be used.
    Remeasure the ceiling height and check if the pole has been ordered according to this height. If the ceiling is too high extra extension ring should be added on a lower bearing to extend the pole. Sufficient pressure must be applied between the ceiling and the floor.
    When the pole is just shaken with hands without applying bodyweight, normally, it can be moved.
    When doing the turns the body weight adds to the spring load and weight of the pole, all that represents the downforce which increases the friction between the floor and rubber on the lower disc. 

    It is important to clean the rubber surface and the floor regularly using cleaning pure alcohol. If that will not help, we will send you 3d stickers which are used for marking the position of the pole and sometimes to prevent movement if the floor is slippery.
    If the poles are still moving after doing all this, then we recommend using our permanent mount solution.

    Installation of LP Studio line on plasterboard or fake ceilings:

    If this is LP PRO it means that this is pressure pole. Each pole produces 80-120 kg of the load to the ceiling so it has to be strong and stable.

    On the other hand, For the LP Studio Champion pole, the upper ceiling mount will need to withstand quite demanding lateral forces so the ceiling will need to hold the screws on the place. It needs to be strong and durable.

    So, We do not recommend the installation on plaster or other fake ceilings. The best is to install the pole on concrete or hard wooden ceilings. It is important that the ceiling or flooring is not fragile, too soft or too flexible because the pressure between the ceiling and floor must remain sufficient to ensure safety.

    If there is no other option than to install the pole on the plaster ceiling we can recommend two ways to do it the first is to reinforce the ceiling from the inside. The plaster (false) ceiling must be opened and reinforced by an expert. Some support elements must be used to reinforce the surface area where the pole is about to be installed. Usually, it is done by using wooden beams and plywood.

    The second option is only to be used if the false ceiling is already well supported but the plaster would not withstand the pressure of the upper pole. So the 25 mm ( 1 inch ) thick and the size of 1m x 1m plywood should be mounted to the ceiling making sure it is screwed through the plaster directly to the construction elements.

    In both cases, the ceiling after it is reinforced must withstand a vertical up-force equal to about 120 kg.



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